The Royal Grove Rules
The Royal Grove and staff want all of their guests to have a great time. But even the biggest nightclub in Nebraska has to set down some rules to keep everyone safe. And these rules are detailed below.
Please take a moment to read on and please follow them. Failure to abide by these rules may result in expulsion from the venue without refund.
If you have any questions, you may call The Royal Grove at (402) 413-6832.
Accessibility Policy
If you have any ADA-accommodation needs, then please contact the box office in advance. It’s recommended that you call at least 2 weeks before the show to discuss your needs and see if the venue can help.
Bag Policy
The Royal Grove has a clear bag policy. Small clutches, wallets, and purses no larger than the size of a hand are permitted.
Camera Policy
Camera policy is dependent on the needs of the visiting performer. This means that some shows may allow photos and non-professional recordings while others do not. Please read the event description to check. If an event description does not state a policy, please call the venue to find out what you need to know.
COVID-19 Related Policy
Proof of vaccination or negative Covid test is NOT required. However, the venue strongly encourages everyone to get vaccinated ASAP and/or to take a simple Covid-19 rapid test before attending any event.
Patrons who have a fever or are exhibiting symptoms of Covid-19 should stay at home.
PLEASE NOTE: The above is The Royal Grove’s policy, If an artist determines that they would like a stricter policy, they will honor that for individual shows. Please check the individual show page to see if an artist’s policy differs from the standard before planning your visit to the venue.
Please contact The Royal Grove office at (402) 413-6832 for any questions relating to current COVID-19 related policy.
Lost and Found Policy
If you lost something at the venue then please call (402) 413-6832 after the event to check if anything was found or turned in. You may also ask staff about the lost and found section.
Please be sure to give your complete contact information as well as a detailed description of your lost item(s). The Royal Grove and staff are not responsible for lost items.
Mask Policy
Masks are NOT required but are encouraged when not eating, drinking, or practicing 6 ft. of social distancing.
PLEASE NOTE: The above is The Royal Grove’s policy, If an artist determines that they would like a stricter policy, they will honor that for individual shows. Please check the individual show page to see if an artist’s policy differs from the standard before planning your visit to the venue.
Please contact The Royal Grove office at (402) 413-6832 for any questions relating to current COVID-19 related mask policy
Prohibited Items
These following items are not allowed in the venue for any reason:
- Bottles, Cans, Coolers & Liquid Containers
- Chains, rope, or any similar item
- Outside Food & Beverage (Including Alcohol)
- Illegal Substances
- Fireworks & Other Projectiles
- Recording Devices, Video Equipment
- Electronic Devices
- Weapons of any Type (Including Pocket Knives & Firearms)
- Large Chains & Studded Bracelets
- Laser Pointers & Aerosol Cans
- Noise-making devices (i.e. horns, whistles, air horns, cymbals, bugles, thunder sticks, etc.)
- Large Banners, Signs, Sticks & Stickers
- Two-Wheeled Motorized Devices
- Other Items as Required by Event Promoters
These could be subject to change per the artist request. The venue reserves the right to adjust the items on this list.
The Royal Grove reserves the right to search anyone, and their belongings, who enter the premises.
Re-Entry/Entry Policy
Generally, re-entry is not allowed. Please don’t leave the venue until you are ready to go home. If you have an exceptional circumstance, please seek help from the north or south information desks.
Refund Policy
All tickets are final and cannot be exchanged or refunded. In the case of an event cancellation without a rescheduled date, a full refund will be automatically issued to each patron on the credit card used to purchase. Refunds may take 7-10 business days to process.
By purchasing a ticket to any Royal Grove event(s), you agree to this purchase policy. Before purchasing your tickets, the venue urges you to confirm the title, time and location of the event.
Smoking Rules
The Royal Grove is a non-smoking facility. This includes but is not limited to marijuana, cigarettes, vapes, and e-cigs.
Ticket Policies:
Read the The Royal Grove Tickets information page for rules and ticket policies of our recommended ticket marketplace.